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Frequently Asked Questions

 

Corporate Catering & Delivery
We specialize in corporate meetings, events, presentations and office lunches of any size. You can arrange your delivery days, weeks or even months in advance!

Pharmaceutical & Sales Meetings
Let us arrange to bring the food to your next meeting or appointment and save you the time and hassle of picking up food! We can help you plan your timed meeting on a budget!

Residential & Hotel Delivery
Don't feel like cooking or going out?
Call us to have your favorite restaurant brought right to you!
Call or place your order online today!

Frequently Asked Questions

* What areas are available for delivery?
* What are your delivery hours?
* How do I place an order?
* How long does it take for delivery?
* What is the delivery charge and food order minimum?
* What are my payment options?
* Can I order from multiple restaurants?
* Can I order from a restaurant outside my delivery zone?
* How do I know that my online order has been placed?
* Can I cancel my order?
* Is gratuity for the driver included in my order?
* Is my coupon to (restaurant name) valid to use with CapitalCityFood.com?
* How do I add a special request?

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What areas are available for delivery?
CapitalCityFood.com delivers throughout the entire Tallahassee area. To see if delivery is available to you, click "Order Now" and view our list of zip codes.
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What are your delivery hours?

Our delivery hours are:

Monday through Saturday
10:30 AM - 10:30 PM

SUNDAY
10:30 AM - 9:30 PM

Our office hours are:
M-F 9:30am-10:30pm
Sat and Sun.- 10:00am-9:30pm
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How do I place an order?
You can place an order online at CapitalCityFood.com or call 850-575-FOOD (3663) and one of our customer service representatives will assist you with placing your order.
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How long does it take for delivery?
The average delivery time varies based on volume and time of day. We usually quote between 45 minutes and an hour for dinner deliveries, but we strongly recommend lunch orders to be placed the day before so you can secure your desired delivery time. We recommend that large orders be placed at least the day before and you can schedule deliveries days, weeks, or even months in advance.
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What is the delivery charge and food order minimum?
There is a $4.99 delivery charge for orders placed by phone and a $3.99 delivery charge for orders placed online.
Hotel delivery charge whether placed online or by phone is $5.99.
There is a $10.00 minimum food total for all orders.
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What are my payment options?

* Corporate: Cash, Credit Card, Company Check (company check address must match delivery address) and Gift Certificates.
* Residential/Hotel: Cash, Credit Card, and Gift Certificates.

We accept Visa, Master Card, American Express, Discover Credit Cards.
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Can I order from multiple restaurants?
Yes, you can order from multiple restaurants, but we do require that you meet the $10.00 minimum order and pay the normal delivery fee for each restaurant.
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Can I order from a restaurant outside my delivery zone?
Delivery zones are limited to ensure that your order is delivered in a timely manner and will always arrive hot, fresh and delicious. Catering or larger orders are placed in advance and may be available for restaurants outside the delivery area for an additional fee. Please call 850-575-FOOD (3663) and a customer service representative will assist you with your request.
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How do I know that my online order has been placed?
All online orders must be confirmed by phone to ensure accuracy and to secure delivery times before they are processed. You will receive a confirmation number as soon as your order is placed online and a confirmation phone call is expected by the customer within minutes of placing your order. If you do not call within 15 minutes of placing the order, we are not liable for any orders that did not go through.
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Can I cancel my order?
Orders cannot be canceled once they have been placed with the restaurant. If you need to cancel or make changes to an advanced order, call 850-575-FOOD (3663) and a manager will assist you.
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Is gratuity for the driver included in my order?
Gratuity is not included for orders under $75. Please consider the efforts of your mobile waiter and we suggest tipping the driver just like you would a server in a restaurant. All orders over $75 will be subject to a minimum 15% gratuity to ensure that your driver is amply compensated.

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Is my coupon to (restaurant name) valid to use with Capital City Food?

No. Only CapitalCityFood.com coupons are valid with our delivery orders.

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How do I add a special request?
When you choose an item you need to click 'edit' then type in your special request.

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PRIVACY NOTICE

This privacy notice discloses the privacy practices for CapitalCityFood.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the
web site, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond---

 

 

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